Introduction

Spirits Wine Liquor (referred to as “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. We adhere to applicable privacy laws, including the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect various types of personal and non-personal information to provide and improve our services:

• Personal Information: Includes your name, company, email address, phone number, billing and shipping address, payment details, order history, and any other information you provide to us.

• Non-Personal Information: Includes data such as your IP address, browser type, operating system, and usage patterns of our website.

How We Use Your Information

We use your information for the following purposes:

• To Process Transactions: To handle orders, payments, and deliveries.

• To Communicate: To send updates about your orders, respond to inquiries, and provide customer support.

• For Marketing: To send promotional materials, newsletters, and information about special offers, subject to your preferences and consent.

• For Improvement: To analyze usage patterns and improve our website and services.

How We Protect Your Information

We implement physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, loss, or misuse. Our payment processing is handled securely via Stripe, and we also rely on our web hosting service provider’s security measures. Despite our efforts, no system is completely secure, and we cannot guarantee absolute protection.

Sharing Your Information

We may share your personal information under the following circumstances:

• With Service Providers: Third-party companies that assist us in providing services such as payment processing, shipping, and marketing. This includes sharing information with delivery services to ensure your purchases are delivered to the correct address.

• As Required by Law: When required by law or to protect our rights and interests.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze website usage. We may use Google Analytics to collect data about website traffic and user interactions. You can adjust your browser settings to refuse cookies, but this may limit your access to certain features of our site.

Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of your personal information.

• Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in emails or contacting us directly.

• Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish for your data to be deleted, you may request its removal by contacting us, subject to legal and contractual obligations.

Children’s Privacy

Our website and services are not intended for minors under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

International Users

Our services are intended for customers within Canada only. We do not process or transfer data outside of Canada.

Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us through the information provided on our Contact Us page.